Shipping Policy

*Please note that we currently do not support delivery to Ukraine, Russia, Kosovo, Turkey, etc. If you need further assistance, please get in touch with the team at official@jovs-beauty.com

TRACKING YOUR ORDER:
· Please allow 1-3 business days for order processing and shipping.
· You will receive a shipment notification email with a tracking number as soon as your package ships.Simply track the package with the tracking number at: https://www.17track.net/enIf you don’t receive one or the tracking number isn’t updating or working at all, no worries, contact us and we'll solve it!
· If you need more detailed information, please reach out to us via official@jovs-beauty.com and we'll help you out!

UNEXPECTED DELAYS:
· In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
· We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the product price.

90~180-DAYS MONEY-BACK GUARANTEE:
· JOVS is proud to offer a 90/180-day money-back guarantee if you are dissatisfied with our device, for more details on our guarantee please click an check here

1 YEAR WARRANTY:
· We are committed to customer service and the quality of our products. Check our Warranty and Returns Policy at 1 Year Warranty